eRAMP - File Access Denied or File Transmission is Failed

File Access Denied or File Transmission is Failed

Problem: Error message “File Access Denied” displays after clicking Send button from any eRAMP screen. Error message “File Transmission is Failed” when clicking OK from Confirmation>Retrieve Report dialogue box.

Cause: User does not have full rights to read, write, modify or delete. When eRAMP tries to create a file to send to MERS the file cannot be saved on the local workstation or server where database is located. 

Resolution: Change users rights to full rights to read, write, modify or delete.

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