Processing transactions in eRAMP with MERS or an LOS vendor requires a
user login and password. All usernames and passwords are issued
and maintained outside and separate from eRAMP. MERS issues their
username and password to active MERS members when a new member is
approved. MERS will send an email with usernames and passwords
for their production and test environment including SFTP and XML
Online Registration system if requested. LOS vendors use different ways
to issue and manager their passwords. Contact your LOS administrator or
LOS vendor for more information about usernames and passwords for your
LOS system. It is important to always use the username and password for
the correct system. Incorrect username and/or password will generate
errors from MERS or your LOS system and cause transactions to be
rejected.
When working with MERS there are two possible
passwords which may be required depending on the type of MERS
transaction being performed. They are:
- SFTP Batch Processing - Transfer of Rights, Updates, Reversals, Transfer confirmation, Deactivations and for overnight batch processing for Registration.
- XML Online Registration - Only used when registering loans in real time using MERS Online Registration system.
Both passwords are issued and maintained by MERS. For security
precautions eRAMP does not store user passwords. eRAMP provides a
dialogue box where the user will enter their MERS password. eRAMP will
submit the password to MERS system. If the password is correct the
transaction will be processed. If the password is rejected by MERS an
error message will be displayed and the transaction will not be
processed. The
user must enter the assigned MERS password each time a new connection is
made to the MERS system. Password resets and new passwords are handled
by MERS.
SFTP Batch Overnight log in screen. Enter password and click OK to upload loans to MERS.
XML Online Registration log in screen. Enter password to upload loans to MERS for Registration.
SFTP Incorrect Password Warning
XML Incorrect Password Warning - Error 729 issued from MERS system.
The following is a brief description of each password issued by MERS:
SFTP (Secure File Transfer Protocol) - a username and password is required
to process any transaction uploaded to MERS for processing. These types
of transactions are called batch processed transactions. Batch
processing takes place over night, unlike the XML Online Transaction
which is processed when the user uploads their transactions. The
username maybe stored in eRAMP by going to the Settings>Client screen
and entering the username in the ftp username field.
XML Online Registration - the username for XML Online Registration is the
same username as the ftp username. The password is different and is
issued by MERS upon request.
Since eRAMP does not issue or store
passwords all issues related to passwords should be resolved with the
entity that issued the password. Please contact either MERS or your LOS
vendor with password related issues.