Sub- Servicer

Update data or add Sub-Servicer on loans not registered in eRAMP

Issue: You wish to update loan information or add a new Sub Servicer on loans in your servicing portfolio that were originated prior to the implementation of eRAMP. 

Resolution:  This process is accomplished by using the eRAMP 103 update screen. First step is to create a CSV File to import into eRAMP.  The SCV file must include the following fields:

      1. MIN Number
      2. Note Amount
      3. Borrower Last Name
      4. Borrower First Name
      5. Borrower SSN
      6. Co-borrower Last Name
      7.  Co-borrower First Name
      8.  Co-Borrower SSN
      9.  Sub-Servicer Name 
     10. Current Investor (typically it will be FNMA or FHLMC)
     11. Interim Funder (left blank so MERS will remove the data from the record)

In eRAMP under Settings>Update (Registration) File Template and map field positions from the CSV file.  Once this is complete create a CSV Test file, go to Registration>103 Update in eRAMP and import loans to test the data.  The Sub-Servicer can be found under the Loan Entities tab.


      
Once your mapping is complete and tested you can import loans you wish to update, send move them to the right and send to MERS.  They will appear on the File>Confirmation screen waiting to be confirmed by MERS.

If the data in your CSV does not match the information in MERS it will removed by MERS or nothing will be updated in MERS. Spot check a few of the loans in MERS to verify all the data is showing as expected.


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